Privacy Policy

1. Introduction

Payment Tinder is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, company name, and role (merchant or PSP)
• Business Information: Industry, monthly volume, geographic presence, and payment requirements
• Profile Data: PSP service descriptions, pricing, supported payment methods, and integration details
• Usage Data: How you interact with the platform, pages visited, and features used
• Communication Data: Messages sent through our in-app chat system
• Document Data: KYB/KYC documents uploaded for verification purposes

3. How We Use Your Information

We use your information to:

• Provide and improve our matching services
• Facilitate connections between merchants and PSPs
• Process verification and compliance checks
• Send important account notifications and updates
• Provide customer support
• Analyze platform usage and improve user experience
• Prevent fraud and ensure platform security

4. Information Sharing

We do not sell your personal information. We may share information:

• With matched parties (merchants/PSPs) as part of our core service
• With service providers who assist in platform operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no internet-based platform can be 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

8. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Payment Tinder is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@paymentinder.com.